Shipping Policy

Shipping & Payments

Most of our products are made to order, in this case the deliveries may take between 7-10 days of placing the order. In case there is an urgent requirement for delivery, please check with us on whatsapp or mail mentioned in the contact details. Customised orders are prepaid only. For customised orders payments please connect with us on whatsapp/mail for any requests & payments.

All our products are made to order products, thus we are not offering COD for products above INR 5000 value. The products above this value can be availed at a token prepayment amount & remaining amount can be paid at the time of delivery.

International Shipping & Returns

We do worldwide shipping.

For all international orders from outside India, orders under USD 200 are charged INR 2000 per kg (approx. USD 25) and orders above USD 200 are shipped free. Please note that custom duties and taxes will be charged at the time of delivery based on actual duties charged by your country of delivery address

Please note that international orders are not eligible for returns/cancellations or exchanges. For tracking please email us on support@thesilhouettestore.com

From the time of shipping – it will take about 10-12 days for your international order to reach you.

You can use all international credit cards to make the payment for your international shipping orders.

Bulk Orders

For any bulk order requirements, kindly write to us at:

Email:support@thesilhouettestore.com